Solutions Engineer / Advocate for Web (f/m/d)

Permanent employee, Full-time · Remote

About the Job

Join our team as a Solutions Engineer to be at the forefront of customer and developer success. You will play a key role in educating and guiding both customers and developers through creating customer-centric solutions, crafting demonstrators, and producing educational content like videos and blogs to promote IMG.LY Technology. This position involves fostering relationships with customers and developers, serving as the primary technical field expert.

Your Role
  • Technical Onboarding and Guidance: Provide active technical support and guidance to customers during the adoption process of our SDKs, ensuring a smooth onboarding experience.

  • Developer Documentation: Assist in enhancing the developer documentation to improve clarity and accessibility.

  • Customer and Developer Insight: Understand the business and technical needs of customers and developers to uncover opportunities where our SDKs can add significant value.

  • Demonstrators and Showcases Creation: Develop demonstrators and showcases to exhibit the diverse features of our technology, highlighting its potential applications.

  • Educational Content Development: Produce educational materials such as videos (including webinars and YouTube content) and blog posts to educate our customers and developer community, while also building relationships.

  • Experience and Product Versatility Improvement: Play a crucial role in elevating the developer and customer experience, as well as the versatility of our product, by leveraging our technologies to create a variety of demonstrators and applications.

Your profile
  • User and Developer Experience: Demonstrates a strong commitment to delivering exceptional user and developer experiences, with a focus on usability and high-quality interfaces.

  • Maker Mindset: Actively engage in the creation, collaboration, and rapid iteration of software projects to harness feedback and foster continuous improvement.

  • Content Creation: Experience in producing educational content, such as videos and blog posts, aimed at teaching or showcasing technology.

  • Communication Skills: Possesses excellent verbal and written communication skills in English, capable of effectively conveying complex technical information.

  • Customer and Developer Engagement: Experienced in engaging with customers and developers, delivering value through direct interaction and support.

  • Independence and Project Management: Ability to work independently and follow-up multiple projects simultaneously, demonstrating strong organizational skills.

  • Web and Frontend Development Proficiency: Demonstrated expertise in creating web applications with a deep grasp of web technologies, alongside proficiency in developing professional frontends using modern UI frameworks like React, Angular, Vue, Svelte, etc.

  • Serverless Backend Development: Skilled in creating serverless backends with modern technologies like Next.js or similar frameworks, understanding their architecture and deployment.

  • Code Quality and Testing: Experience in preserving and ensuring code quality through automated tests, using tools like Cypress or similar, to maintain high standards in software development.

We provide permanent contracts and offer competitive compensation. For those living in Germany, we offer employment contracts. Outside of Germany, we hire through an Employer of Record (DEEL) to ensure you are equally protected and covered. We require candidates to be located within +/- 4 hours of Central European Time (CET) to facilitate collaboration and maintain our team dynamics.

At IMG.LY, we're not just familiar with the challenges of distributed work; we've mastered the best practices of a thriving remote work culture. You have the flexibility to design your work life, and we support an environment that fosters a close-knit team. Every quarter, we break away from the routine with fun remote events and in-person events in smaller groups. Plus, once a year, we go all out with our team hideouts, jetting off to stunning global locations like charming Portugal, or the scenic coasts of Montenegro—and this September to a beautiful Beach Resort in Turkey—all expenses paid. So hurry up to join.
Let’s talk business
Tell us what you’d been working on in the past, and where you see yourself in the future. The most recent projects are enough, we don’t care who you have been 10 years ago, we care who you are now and where you are heading! Any sample project is worth more than a thousand words.

How the hiring process works:
The hiring process begins with a 30-minute discussion focused on cultural fit and introducing IMG.LY as an organization, conducted by our People Experience Manager. Following this, you may receive a "take-home" assignment, estimated to require about three hours to complete. Should your submission meet our standards, the next step involves a review and technical discussion with potential future colleagues. This is followed by meetings with both your prospective Team Lead and our CEO. After these steps, we will proceed to the decision-making phase.

What you get out of it
  • Vacation Time: Enjoy at least 25 days of vacation.
  • Premium Equipment: Whether you prefer a MacBook or any other tools, we provide top-of-the-line gear to create your ideal workspace.
  • Professional Development: We actively encourage and support your participation in conferences and Meet-Ups, whether you're sharing your insights or learning from others.
  • Monthly Co-Working Space Allowance to provide you with a flexible and dynamic environment for your work.
About us
IMG.LY is a dynamic and product led company with a distributed team delivering the market-leading solution for photo, video, and creative editing across industries. Our fully-customizable SDKs powers over millions of video and photo creations every month, as well as thousands of apps. Whether it's powering Marketing Tech, enhancing Print-on-Demand Services, elevating Social Media Apps, or supporting Creative Agencies, IMG.LY is the go-to choice. For renowned brands like Amazon, Brother, HP, and Hootsuite for their user's creative editing needs. Our close-knit team of over 50 individuals is composed of tech-savvy, creative, and open-minded professionals who prioritize transparency and open communication.

Join our creative invasion
Just shoot us a message. Don't worry about not matching all the bullet points. Let's be honest, no one does. Send us a piece of code like a link to your GitHub repository or a personal project app that you are quite proud of. Links to GitHub and a CV and a cover letter would also be cute as a button. 
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